Clear terms.No fine-print fog.

Our first focus is established service businesses in Hull and East Yorkshire where one good new customer has meaningful value and the team has capacity for more enquiries. That includes selected trades, property and home services, professional services and appointment-led businesses. If that is not you, we will say so rather than force a fit.

There are two ways to buy a website. Build to Own is £249 per month for 12 payments (£2,988 total), and Own from Launch starts from £2,000. Once you own the site, Managed Care is a separate, optional £79 monthly service. Prices exclude VAT where chargeable, and the exact scope and price are agreed before work starts.

Each of the first 12 payments contains £170 toward the website build and £79 for the managed service. Project support and the managed build environment are covered from kickoff; hosting, backups, security maintenance and qualifying small edit requests are covered from launch. After cleared payment 12, the £170 build portion ends.

Payment one is due when the project kicks off and starts the 12-payment ownership path. Before launch, the £79 service portion covers the managed project environment and project support; live hosting, backups, security maintenance and the small-edit queue begin when the site launches. Build-stage feedback and revisions follow the scope in your proposal.

The project-specific website becomes yours with no buyout fee and the price automatically drops from £249 to £79 per month for month-to-month Managed Care. If you do not want month-13 care, give notice at least 30 days before its billing date. You can also cancel later with 30 days’ written notice and have Hexlay prepare the handoff for another host or developer.

Your domain, supplied content, brand assets, enquiry data and analytics accounts are always yours. After cleared payment 12—or final payment on Own from Launch—we transfer ownership of the project-specific website design and code to you. Hexlay keeps its pre-existing tools, reusable components and working methods, while granting the rights needed to keep the transferred site running; third-party software and assets remain subject to their own licences.

You give us direction and the accurate facts, proof and source material behind your business. Hexlay then drafts the agreed core-page copy as part of the website project. You can request changes throughout the project, and nothing is approved for launch until you have reviewed it. New long-form content, extra pages and copy requested after launch are separately scoped.

We need a clear direction, accurate business and service details, evidence for any claims, lawful brand assets and images, access to the accounts required for delivery, and timely feedback and approval. You remain responsible for checking that the final facts, claims and supplied assets are accurate and lawful; we turn that material into the agreed page structure and core copy.

Yes, but the unpaid website build balance shown in your proposal must be settled before ownership transfers. You do not pay for Managed Care that has not yet been provided. Once the remaining build balance and any other undisputed invoices are paid, we prepare the handoff and managed hosting ends on the agreed date.

The number of qualifying small edit requests is unlimited. You can queue further requests, but we work on one active request at a time, normally targeting completion within three working days once complete content and instructions are supplied. Small edits include changes to text, images, links, contact details, opening hours, prices and existing page content.

A large job cannot be divided into small requests to bring it inside Managed Care. New pages or sections, substantial layout changes, redesigns, custom functionality, integrations, ecommerce, booking systems, new or long-form copy, branding, photography, video, email services, third-party charges and work outside the agreed website are separately scoped or referred before work starts. Small edits to supplied copy on existing pages can still qualify.

No. Hexlay implements technical SEO foundations as part of the website build: semantic structure, approved page titles and descriptions, responsive behaviour, performance work, crawlability, a sitemap and robots directives. We do not provide SEO strategy or advice, keyword or competitor research, content planning, local SEO, link building, campaigns, rank tracking, reporting or ranking guarantees—at launch or afterward.

Yes. Your appointed specialist can supply clear instructions and approved content. We can implement qualifying small changes through Managed Care or quote larger website work separately. The specialist remains responsible for the SEO strategy and recommendations; Hexlay does not assess or manage them.

A focused service-business website usually moves from an agreed brief to launch in around three to four weeks once we have the direction, facts, assets, access and feedback we need. New functionality or delayed approvals extend that timeline, and we confirm the delivery plan before work begins.

Responsive behaviour, accessibility, performance and technical search foundations are part of the build—not add-ons at the end. This is not an SEO service and no supplier can promise rankings: search visibility also depends on your market, content, competition and activity outside the website.